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Return Policies If the reason for your return is our fault such as the item being damaged or defective product, or what your received is different from the website description, and you notify us within 5 Days of the order receipt, we will be more than happy to cover the cost of returning the item as well as provide a full refund including the original shipping costs. If this is the case, please click here to submit a return ticket and we will respond within 24 to 48 hours. If the reason for your return is anything out of our control, such as you just have need for the item anymore and you notify us within 10 Days of the order receipt, we will be more than happy to provide a full refund minus the original shipping costs along with a 25% re-stocking fee. It will also be your responsibility to ship the item back to our warehouse. If this is the case, please click here to submit a return ticket and we will respond within 24 to 48 hours. Please Note:
Returning Furniture or Salon Equipment We accept returns on furniture and/or salon equipment only if upon delivery there are manufacturing defects, damages or parts missing. If this is the case, a return ticket must be submitted within 48 hours commencing upon the date of delivery. Once we receive and process the returned item, we will immediately ship the new item to you! Hawaii, Alaska, AA, AE, or International Returns It will be your responsibility to ship the item back to our warehouse if you are returning an item from an address located outside of the USA's 48 contiguous States. If this is the case, please refer to the above scenarios regarding your refund. |
